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contact your doctors online and get a response by the end of the next working dayROBIN


If you have Covid symptoms please do not visit your surgery for any reason

  •   If your age is 65 and over please contact us to book you flu vaccine.
  • Please contact us for flu vaccination if your child age is 2-3 years old.
  • Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.
  • Please also note that GPs are not to vaccinate this age group until the clinically at risk have been done  This means that no 50-64 year old (other than those who are in the clinical at risk group) should be invited to attend for a vaccine until there is confirmation from the national team that there is vaccine supply for this group. 


Opening Hours

MONDAY        8:00am to 18:30pm

TUESDAY         8:00am to 18:30pm

WEDNESDAY  8:00am to 18:30pm

THURSDAY      8:00am to 18:30pm

FRIDAY            8:00am to 18:30pm




Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page. Find out more

Test Results

Do you need find out your recent test results? Please call the enquiry line after 11.30am on 01708 796960 or alternatively you can register for online services.


Disabled Access

The surgery entrance has easy access for wheelchairs etc. 


Medical Advice

Why don't you try our symptom checker? This provides a list of possible diagnoses based on information provided, not an actual diagnosis. Results are not listed in order of likelihood and less serious ones are much more common. Consult our doctor if you are concerned.

Get the latest NHS information and advice about coronavirus (COVID-19).

Check if you or your child has coronavirus symptoms

Find out about the main symptoms of coronavirus and what to do if you have them.

Self-isolation and treatment if you have coronavirus symptoms

Advice about staying at home (self-isolation) and treatment for you and anyone you live with.

Testing and tracing

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Social distancing and changes to everyday life

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.

GOV.UK: coronavirus – guidance and support

Government information and advice.

Symptom Checker


Are you suffering from Diarrhoea and/or Vomiting? - Please click on link for further information. In order to avoid further spread please avoid coming into the surgery unless Emergency.

Are you suffering from Chicken Pox? - Please notify a staff member prior to attending the surgery, this will allow us to accommodate accordingly. 

Doctor Fox - Online Doctors

Doctor Fox provides online consultations and prescription medication from an NHS online pharmacy. E.g: Norethisterone to postpone your menses.

For further information, please click on the link below:

Doctor Fox

Self Referrals

Please note you can now self-refer yourself for various services. Please see below:


Ante-Natal Self Referral

Ante Natal Referral Form

As soon as you know you are pregnant you can self-refer to the maternity services by completing the self referral for antenatal care form.

If you are going to self-refer, could you please contact the surgery to inform us and we will be able to update your medical records.

Please send the completed form to

For further info visit:

All patients are required to take two forms of ID, one with your picture and one with your address. This is to ascertain whether you are a UK resident.

You’ll be asked to provide ID at your first maternity appointment, usually your 12-week scan. If your appointment is soon and you won’t be able to take them with you, don’t worry, you can take them to your next appointment.

IAPT Talking Therapies Self Referral

Havering Talking Therapies is a free and confidential NHS services that can help with a range of problems such as depression, anxiety, stress, bereavement and relationship problems. If you would like further information and to self refer, please click on the link below:

Talking Therapies

Computerised CBT (cognitive behavioural therapy) - direct link -

Guidance for Fit Notes: Employers Advice

Please see the PDF regarding Fit Notes Guidance for employers:

Fit Notes

Are you a Carer?

Havering Carers’ Hub
Community Reach House
32-34 The High Street
Romford, Essex, RM1 1HR

Telephone: 01708 961111
Website: 1111111

Do you have more than 1 issue to discuss?

Please be aware that standard consultations are 10 minutes in duration.  If you have more than 1 issue to discuss then please consider booking a double appointment (this is for safe working).   Please be thoughtful of the patients who are waiting after you.   Thanks.

NHS App: Now Available on Google Play and Apple Store


This allows you to order repeats, book appointments, view records, has a symptoms checker and NHS 111 online and more.   if you are already setup for online services you will need to use your account ID and pin that you were originally given (please ask reception if you have lost it). 


You can get help with the NHS App at

You can find out about the NHS App by visiting


(Site updated 29/09/2020)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website